GoHighLevel Guides

How GoHighLevel round robin works: Round Robin calendars, availability vs equal distribution, the Assign To User action, weighted splits and routing fixes.

How the GoHighLevel Make.com integration works: OAuth connections, modules, Watch Events, credit costs, Make vs Zapier vs webhooks, and fixing errors.

GoHighLevel AI lead qualification uses Conversation AI and Voice AI to ask your qualifying questions, save answers to the CRM and book or hand off each lead.

GHL audit logs show who created, changed or deleted what in a GoHighLevel account for 60 days. Learn where to find them, how to filter and export them, and their limits.

HighLevel’s new Agency Trust Center puts every sub-account’s A2P 10DLC Brand and Campaign status, rejection reasons and fix-and-resubmit actions on one agency-level screen. Here is where to find it, what each tab shows and what to check first.

GoHighLevel verified caller ID shows your own number on LC Phone calls. Learn how it differs from SHAKEN/STIR, CNAM and Voice Integrity, and how to fix Spam Likely labels.

GoHighLevel appointment reminders explained: calendar notification types, SMS, email and WhatsApp channels, timing, reschedule links, no-show recovery and A2P rules.

GoHighLevel workflow not working? Use enrollment history and execution logs to find the cause: drafts, trigger filters, re-entry, waits, DND, competing workflows, snapshot imports and channels.

A win back campaign is a short SMS and email sequence that brings lapsed customers back. Who to target, consent checks, examples by industry, timing and how to measure revived revenue.

Missed call text back cost explained: GoHighLevel plan, LC Phone number and per-text fees, A2P registration, DIY vs done-for-you, and a simple ROI check.

GoHighLevel webhooks explained: inbound vs outbound, what payloads contain, premium execution costs, security and when to use webhooks, Zapier or the API.

GoHighLevel sub account setup explained: how to create a sub-account, the day-one settings, phone, email and A2P per account, and what a pro build includes.