GoHighLevel Agency for Louisiana Businesses

Louisiana’s Do Not Call Program Runs Through the LPSC

Louisiana’s Telephone Solicitation Relief Act of 2001, codified at R.S. 45:844.11 through 844.15, put the Louisiana Public Service Commission in charge of a state do-not-call register. The commission’s current rules sit in its Do Not Call General Order, docket R-35852, decided February 17, 2021.

Consumers who join the national registry are added to Louisiana’s list automatically, and only residential numbers qualify. According to the LPSC Do Not Call program, the order reaches every solicitation that ends at a Louisiana phone, wherever the caller sits.

That makes registration the first job. The commission says businesses must register and obtain the state register before calling Louisiana consumers, whatever their size, and that national registry compliance does not replace this step.

Registration, Fees and the Quarterly Register

Registrations run by calendar year and expire on December 31, whenever you signed up. The LPSC’s solicitor FAQ puts common costs between $800 for an independent registration and $1,700 for a principal registration with dependents, covering the fee and quarterly copies of the list.

The commission refreshes the register each quarter, and companies must update their calling lists by the first day of the following quarter. A copy may be shared inside one company, but not with outside firms that lack their own registration.

On every GoHighLevel agency Louisiana project we ask for the registration confirmation and the latest register file before importing a single lead. If you hire a call center or lead vendor, their own registration status belongs in the same review.

Penalties are set per violation. The FAQ lists fines up to $1,500 for calling a registered number, up to $3,000 when the subscriber is over 65, and an additional $10,000 for soliciting without registering first.

Sunday, Holiday and Evening Limits

Section V of the General Order states that no calls will be placed on Sundays or legal holidays. From Monday through Saturday, calls are off limits from 8 p.m. through the following 8 a.m., measured by local time where the called party is.

These timing terms apply to all forms of telephonic solicitation, including calls that would otherwise be exempt from the do-not-call list. Only the order’s market research and political categories are carved out of the timing rule.

The commission posts each year’s holiday schedule. For 2026 it lists dates such as Mardi Gras, Good Friday and Lundi Gras, the last added by proclamation, and the governor can add more days during the year.

Storm Season and the Emergency Rule

Louisiana adds a rule few states have. When the governor declares a state of emergency and the commission is required to report to the state Emergency Operations Center, the order says no telephonic solicitor may engage in any form of solicitation.

The LPSC posts the current status on its emergency page, and registered companies name an emergency contact email that receives these notices. Roofers, restoration crews and insurance-related sellers feel this most, because demand spikes just as outreach may be frozen.

We give that inbox a home in GHL and keep promotional automations grouped, so they can be paused together. Appointment confirmations and replies to customers who reached out first keep working.

Configuring a GoHighLevel Agency Louisiana Account

The order defines telephonic solicitation as a call or message sent through any voice or data communication. It does not name SMS, so we treat marketing texts to Louisiana numbers with the same calendar and list rules as calls.

HighLevel’s help center notes that Voice AI keeps outbound dialing inside an 8-to-8 window keyed to the time zone of each contact’s number, and that it runs no consent check. It says nothing about Sundays or holidays, so outbound AI campaigns are scheduled only on permitted days.

The state exemptions reward good records. A prior relationship counts only if it ended or lapsed within six months, and an advertisement carrying your phone number works as an express request for six months, so contacts carry those dates in custom fields.

New Orleans, Baton Rouge and Louisiana’s Industries

Louisiana Economic Development’s priority sectors include energy and process industries, logistics, life sciences, aerospace and defense, agribusiness, technology and professional services. Federal payroll data ranks trade, transportation and utilities as the state’s largest employment sector, with education and health services second.

The BLS tracks eight Louisiana metro areas, from New Orleans-Metairie-Kenner and Baton Rouge to Lafayette, Shreveport-Bossier City, Lake Charles, Monroe, Houma and Alexandria. The whole state runs on Central time, which keeps scheduling simple.

Car dealers get a narrower relationship exemption under the order, so our car dealership CRM keeps purchase history visible, and care providers can start with the home care agency CRM. We have no Louisiana office; every build is remote, and the locations page lists neighboring states.

This is general information, not legal advice; confirm with counsel how the LPSC order and federal rules apply to your Louisiana outreach. Last reviewed: October 15, 2026.